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Insurance & Eligibility

Verify Coverage Before the Patient Sits Down

Real-time eligibility checks and benefits verification integrated into your registration workflow.

Eligibility errors are a leading cause of claim denials in outpatient care. HealthOS connects directly to payers to verify active coverage, copay amounts, deductibles, and authorization requirements — before the visit begins.

HIPAA-ready controlsFHIR NativeBAA Available
Product preview

Eligibility match rate

Shared in demo

Denials tied to eligibility

Shared in demo

Front-desk verification time

Shared in demo

Coverage details are verified before service so registration teams collect accurately and billing teams avoid preventable rework.

Product preview shown for evaluation planning conversations. Final production screenshots are shared during implementation.

Real-Time Verification

Instant eligibility checks against hundreds of payers at the point of registration. Results in seconds, not minutes.

Benefits Breakdown

See copay, coinsurance, deductible, and out-of-pocket maximums before rendering services. No post-visit surprises.

Prior Authorization

Check authorization requirements for procedures and track approval status within the platform.

Batch Eligibility

Run scheduled eligibility checks for upcoming appointments. Flag coverage issues before patients arrive.

Coverage Discovery

Automatically discover active insurance plans when patients present without cards or with outdated information.

Denial Analytics

Track eligibility-related denial patterns by payer, location, and procedure. Identify and fix systemic issues.

Key Capabilities

270/271 EDI Transactions

Standards-based eligibility inquiries compatible with all major clearinghouses.

Multi-Payer Support

Single integration covers commercial, Medicare, Medicaid, and workers' comp payers.

Patient Estimates

Generate patient responsibility estimates based on real benefits data before service.

Automated Re-Checks

Eligibility is re-verified automatically when insurance information changes or coverage lapses.

How It Works

1

Patient Arrives

Front desk scans or enters insurance information during check-in.

2

Instant Verification

HealthOS queries the payer in real time and returns coverage status, copay, and deductible info.

3

Flag Issues

Inactive coverage, mismatched demographics, or authorization requirements are flagged immediately.

4

Collect at Time of Service

Staff collect the correct copay or estimated patient responsibility upfront.

Ready to replace slow, outdated systems?

See how HealthOS unifies your EMR, billing, prescribing, scheduling, and communications in one platform.