Secure Messaging for Care Teams
Replace pagers, faxes, and personal texts with a unified communication platform.
HealthOS provides encrypted, auditable messaging between providers, staff, and patients. Every message is logged, delivery status is tracked, and communication workflows are designed to support HIPAA requirements.
Message audit coverage
Shared in demo
Care team response SLA
Shared in demo
Untracked communication events
Shared in demo
Secure team and patient channels reduce unmanaged communication while preserving searchable, auditable context.
Product preview shown for evaluation planning conversations. Final production screenshots are shared during implementation.
Provider-to-Provider Chat
Secure real-time messaging between clinicians. Share patient context, images, and lab results within the conversation.
Patient Messaging
Two-way secure messaging with patients for appointment reminders, follow-up instructions, and care coordination.
Care Team Channels
Organized group conversations by department, location, or care team. Keep clinical discussions focused and accessible.
Telehealth Integration
Integrated telehealth capabilities for virtual visits. Visit notes attach to the patient record automatically for seamless documentation.
Task Assignment
Assign and track clinical tasks within message threads. Ensure follow-through with due dates and completion tracking.
Audit Trail
Complete message history with timestamps, read receipts, and access logs for compliance and quality assurance.
Key Capabilities
End-to-End Encryption
All messages encrypted in transit and at rest using AES-256.
Role-Based Access
Control who can message whom based on role, department, and care relationships.
Message Retention Policies
Configure retention periods to meet organizational and regulatory requirements.
Smart Notifications
Priority-based alerting ensures urgent messages get attention without notification fatigue.
How It Works
Start a Conversation
Select a colleague, care team, or patient from the directory. Context from the patient record is available inline.
Share Clinical Context
Attach lab results, images, or chart snippets directly in the conversation. No separate download required.
Assign Follow-Ups
Create tasks from messages with deadlines and assignees. Track completion in the same thread.
Audit & Controls
Every interaction is logged with timestamps and participant details to support regulatory reviews and internal controls.
Explore Related Capabilities
HealthOS modules work together to deliver a unified outpatient care platform.
Clinical Workflows
Messages integrate with clinical documentation and care coordination workflows.
Learn more →Works best withAI Clinical Assistant
AI-generated summaries and notes complement secure team communication.
Learn more →Works best withMulti-Location Operations
Coordinate care teams across multiple sites with unified messaging.
Learn more →Works best withPrimary Care
Patient messaging for chronic care coordination and follow-up.
Learn more →Works best withMulti-Location Groups
Standardized communication protocols across your network.
Learn more →Continue your evaluation
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