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Scheduling & Patient Engagement

Scheduling That Connects to the Rest of the Workflow

Appointments, reminders, intake, and patient communications in one system — not four.

HealthOS scheduling is not a standalone calendar. Appointments connect directly to eligibility verification, intake forms, clinical workflows, and billing. When a patient books, the system prepares the entire visit before they arrive.

HIPAA-ready controlsFHIR NativeBAA Available
Product preview

No-show rate

Shared in demo

Online booking adoption

Shared in demo

Front desk time per visit

Shared in demo

Integrated scheduling reduces front desk burden by connecting appointments to intake, eligibility, and clinical preparation.

Product preview shown for evaluation planning conversations. Final production screenshots are shared during implementation.

Appointment Scheduling

Multi-provider, multi-location scheduling with configurable time slots, visit types, and provider availability rules.

Patient Self-Service Portal

Patients book appointments, complete intake forms, view results, request refills, and message their care team — all from a secure portal.

Automated Reminders

SMS, email, and voice reminders with configurable timing and escalation. Patients confirm, cancel, or reschedule directly from the reminder.

Secure Two-Way Messaging

HIPAA-ready messaging between patients and care teams. Messages are linked to the patient record for clinical continuity.

Pre-Visit Preparation

When an appointment is booked, intake forms are sent automatically. Eligibility is verified. The chart is pre-populated before the patient arrives.

Waitlist & Recall Management

Automated recall lists for overdue patients. Waitlist management fills cancelled slots from a priority queue.

Key Capabilities

Multi-Location Scheduling

Patients book at any location. Providers see availability across sites.

Visit Type Configuration

Define visit types with duration, required forms, and preparation steps.

Broadcast Messaging

Send announcements, closures, or health alerts to patient populations.

Digital Check-In

Patients check in from their phone. Front desk sees arrival status in real time.

How It Works

1

Patient Books Online

Patient selects provider, location, visit type, and preferred time from the self-service portal.

2

Automated Preparation

Intake forms are sent. Insurance eligibility is verified. Reminders are scheduled.

3

Digital Check-In

Patient checks in on their device. Front desk sees arrival and outstanding forms status.

4

Visit Completion

After the visit, follow-up appointments are scheduled and recall reminders are set.

Ready to replace slow, outdated systems?

See how HealthOS unifies your EMR, billing, prescribing, scheduling, and communications in one platform.